Returns & Exchanges
At GLOWWA, we want you to be completely satisfied with your beauty journey; if your purchase isn't a perfect fit, you can return unopened and unused products within 30 days of delivery.
Initiate Your Return
Contact our dedicated support team via email with your order number and the reason for your return to receive an authorization code.
Prepare Your Package
Securely pack the items in their original, unopened packaging to ensure they remain protected and eligible for a refund during transit.
Ship It Back
Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing